Please write a four-page paper that includes an analysis of the Building Shared Services at RR Case Study, attached, and a response to the questions at the end of the Case Study. Please include Abstract, a Summary of Facts, a discussion of issues and a discussion of insights and implications of those issues.
Case study is from following book: McKeen, J. D., & Smith, H. A. (2012). IT Strategy: Issues and Practices. Upper Saddle River, NJ: Pearson Education, Inc.
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